The Benefits and Best Practices of Customer Advisory Boards
This content was provided by Chris Detzel. This originally appeared at Chris’ website. A product Customer Advisory Board (CAB) is like having your own personal team of trusted…
Global Category: Customer Advisory Boards (CABs)
Best Practices for Recruiting Customer Advisory Board Members
This content was provided by Chris Detzel. This originally appeared at Chris’ website. Customer Advisory Boards (CABs) can provide tremendous value to companies by enabling them to gather…
How to build a customer advisory board
This podcast is with Kim Rehnstedt of Hootsuite
Customer Advisory Boards: A Win-Win for Companies and Customers
This content was provided by Chris Detzel. This originally appeared at Chris’ website. A product customer advisory board (CAB) is a group of customers who have been…
How do I select Customers for my Customer Advisory Boards
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Overview of Executive Council Programs
Christopher Detzel experienced community leader discusses his experience in launching executive council programs.
Stakeholder engagement for Customer Advisory Board (CAB) programs (Multiple-Templates)
@KMB — A Base advisor, provided these templates to the CLG Campus. 1.Framework for presenting to C-Level 2.Steering Committee recommendations This framework…
Example: Description of Advocacy Program – To Share with Customers (Template)
This template was provided by the Temenos team. Temenos-Ambassador-Program-Brochure-2022 
Base Customer Workshop: Launching a Customer Advisory Board with Kalina Bryant
Join us for an amazing hands-on learning opportunity! Customer Advisory Boards (CABs) are a cornerstone program in Customer Marketing, and one that requires planning and…
Creating a Customer Awards Program: Winter Semester 2023 (Professor BT)
Our second cohort for the Creating a Customer Awards Program starts in January 2023. Here are the dates. Course 101: Live Course on February 15th,…
Survey questions that they ask net new CAB members before their first meeting? (How-Tos)
An example of a CAB “profile” document or survey questions that they ask net new CAB members before their first meeting? What motivated you to…
Samantha Venia Logan: Social Currency and Power Dynamics in Community
Samantha Venia Logan discusses the roles and relationships that get established and build over time. Social Currency, Power Dynamics, Member Relationships should be considered when…
Example: Product Advisory Board – From Mozilla.com (Template)
Product Advisory Board Charter & Membership 1. Purpose and Objectives The primary purpose of the PAB is to provide advice, input, and feedback on content…
Example: Customer Advisory Board Charter (Template)
Below is a high level example of a CAB Charter Purpose or Mission Statement The purpose of the Customer Advisor Board (CAB) is to provide…
How to organize a customer advisory board? (How-tos)
Someone asked me today — I mentioned to them that there’s no one-size-fits-all answer to this question, as the best way to organize a customer…