A new framework for CLG and CX

Asha May leverages her years of experience in customer marketing and customer success to discuss how to launch a CLG program.

Sirius Decisions Framework (Template)

Sirius Decisions Framework includes the following programs: Reputation, Demand Gen, Sales Enablement and Market research. Reputation: Customers providing references and advocates provides compelling stories in…

Customer Marketing Planning (Webinar)

  Gal Biran, CEO of Base (formerly Crowdvocate) provides tips on how to operationalize customer marketing planning process which will help with internal alignment.