How Customer Marketing and Customer Success Work Together
Rod Cherkas is the CEO and founder of HelloCC0, and author of the upcoming book The Chief Customer Officer Playbook.
Global Category: Podcasts
Building Long-Term Relationships with Customers
Maria Braune, Director of Client Advocacy at DailyPay, discusses how to build long-term relationships with customers.
The changing landscape of Customer Marketing
Cynthia Hester, Director of Global Customer Programs for Google Cloud, discusses the rapidly changing landscape of customer marketing.
Understand Customers and Their Jobs-To-Be-Done (JTBD)
Georgiana Laudi is a SaaS Marketing & Growth Advisor, Fractional CMO & Product Marketing Leader. She co-authored the book Forget the Funnel.
Peter Mahoney: Growing your career to become a CMO
Peter Mahoney, author of The Next CMO, outlines how customer marketers can accelerate their careers and prepare for future CMO roles.
Jeremiah Owyang: Web3’s impact on Advocacy and Community
Jeremiah Owyang, the CMO of RLY Network Association, investor and advisor, discusses the importance of Web3 for Advocacy, Community and Customer Marketing Leaders.
Eran Livneh: How Marketers can build a Customer-Led-Growth Program
Eran, one of the first CLG-Campus Professors, discusses how Marketers can build a Customer-Led Growth engine to drive growth.
Joe Kevens: A deep dive in B2B Customer Reviews
Joe Kevens discusses how to approach B2B Customer Reviews. This podcast is ideal for the customer marketing trying to get started with User Reviews.
Heather Pritchett: Getting your organization aligned behind your advocacy program
Heather is the Director, Customer Voice at OutSystems, discusses how to get internal stakeholders aligned with your customer advocacy program.
Luis González: Starting & scaling your advocacy program
Luis discusses how to approach starting and scaling a customer advocacy program. Luis leads global customer advocacy at Alteryx, the home of the Innovator and…
Alison Bukowski: Where should advocacy sit in your company
Alison and the Base team discuss where Advocacy how where advocacy sits in your organization can impact business outcomes and customer interactions. A Top25 Customer…
Kristen Engelhardt: How advocacy and community work together
Kristen Engelhardt, SVP Community & Learning at Automation Anywhere and former Salesforce rock star, discusses how Community and Advocacy work together.
Michelle Kostya: Integrating Customer Education and Community
Michelle, a seasoned marketer, discusses how her team jump-started, managed and orchestrated Shopify’s Customer Education and Community programs.
Barbara Thomas (BT): The Triad Engagement Ecosystem: customers, partners and employees
Barbara Thomas, known as BT, joins us to discuss her Triad Engagement Ecosystem, which states that companies should take a holistic approach towards advocacy, linking together…
Nick Bennett: Building Your Professional Brand
Nick is the Sr. Director of ELG & Evangelism. In this podcast, he discusses how to build your own professional brand.
Podcasts from around the Web
Contents The CustomerX Files Beating the Drum The Next CMO State of Customer Story Telling CHAOSS Community podcast Lenny’s Great Podcast on Growth Marketing The…
Andrew Sevillia: Building a Successful Customer Review Program
Andrew Sevillia is a seasoned Customer Marketer. He discusses how to get started with and scale your Customer Review program.
