Global Category: Video

Social Currency and Power Distance dynamics in Communities – Samantha Venia Logan (Video Interview)

Scaling Customer Advocacy Programs – Luis Gonzalez (Video Interview)

New Framework for CLG and CX – Asha May (Video Interview)

Leveraging Data to be more Customer Centric – Allison Hartsoe (Video Interview)

Jump starting and growing your customer review program – Andrew Sevillia (Video Interview)

Integrating Community into other Customer-Led Initiatives – Erica Kuhl (Video Interviews)

How You Should be Working with Customer Review Sites – Joe Klevens (Video Interview)

How Shopify Manages their Community and Education Programs – Michelle Kostya (Video Interview)

Customer Marketing vs. Customer Advocacy – Should There be a Distinction – Alison Bukowski (Video Interview)

Building Long-Term Relationships with Customers – Maria Baume (Video Interview)

Building and Growing Your Own Professional Brand – Nick Bennett (Video Interview)

A Triad Perspective of the Engagement Ecosystem – Barbara Thomas (Video Interview)

How Customer Marketing and Customer Success Work Together – Rod Cherkas (Video Interview)

Getting your organization aligned behind your advocacy program – Heather Pritchetts (Video Interview)

Integrating CABs, Advocacy and other programs into your CLG Strategy – Kalina Bryant (Video Interview)

Building your Marketing Tech Stack & Designing Your Ecosytem – Scott Brinker (Video Interview)

How Community unlocks value through the customer journey – Brian Oblinger (Video Interview)

Integrating Community into your Marketing Programs – Jordan Scott (Video Intterview)