Advocacy Lead & Community Manager Engagement Program Manager

Website Workshop

About the job

WorkShop offers you an exciting job in an international and dynamic organization where there is a short time gap from idea to action. Would you like to join us?

WorkShop is now looking for an Advocacy Lead/Community Manager for our client Intel. As an Advocacy Lead/Community Manager you are the key point of contact towards the field marketing teams in EMEA and works strategically with managing and developing content and development to ensure way of working and competences in the teams across Europe. Are you interested in working with senior leaders at a global brand to drive engagement with their internal field marketing teams in Europe? Keep reading!

Our engagement program is a fully integrated solution for driving a community where every ambassador get direct contact with the brand. We create content, plan incentives and maintain strong relationships based on insights on what drives engagement in our completely white labelled platform. You will use the platform for the field marketing teams as a community channel and best practices to ensure quality and competences for the teams.

As our Advocacy Lead/Community Manager you plan the work of the creative team in alignment with our data and insights team to develop the trainings, on boardings and development to increase competences for the field marketing teams. You will engage with our internal team as well as with key stake holders on client side daily to make sure we deliver the best-in-class digital engagement program.

You will lead strategy and on boarding for ocal teams and for community managers to activate and strategically take actions within the local markets to increase Intel’s awareness in retail.

Responsibilities:

 

  • Serve as the lead point of contact for all customer matters in the program
  • Build and develop content and on boarding plans with the program team to ensure maximum performance, providing purpose, direction, and motivation for the field marketing teams.
  • Analyze project needs and when necessary adapt and scope content to provide to the field marketing teams.
  • Establish and maintain relationships with field marketing teams around eruope and ensure day-to-day contact with these team.
  • You ensure on boarding and way of working is consistent across all markets and develop content to continue developing people. You follow up with the teams and share best practices and inspiration in the platform.
  • Build and maintain strong, long-lasting relationships
  • Clearly communicate the progress and plan monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics (e.g. quarterly engagement results and yearly performance)
  • Prepare reports together with the data team on performance and insights to enhance engagement
  • Assist with challenging client requests or issue escalations as needed

We believe that the right person for this role has:

 

  • Project management experience. +2 years
  • Strong interest in computing with interest in creating content for a digital community
  • Experience from staff management and training either in retail, HR or other relevant area.
  • Strong communicating skills both verbally and written
  • Fluent in English
  • Experience from working in project management tools and proven ability to juggle multiple project at the same time
  • Previous success in producing deliverable software platforms
  • IT literacy (MS Word, Excel, Power Point and Outlook, G Suite)

WorkShop offers you an exciting job in an international and dynamic organization where there is a short time gap from idea to action. Would you like to join us?

Placement: Stockholm HQ NextGenRetailHub (Hybrid)

Start: As soon as possible or according to agreement

Employment: Ongoing with an initial probation period

Working hours: Full time

Selection and interview process is ongoing; therefore, please apply as soon as possible. We don’t accept applications by mail, apply therefore via add.

Last application day is 2022-10-13.

Workshop – The consumer experience agency is the largest and leading retail agency in the Nordics and we work with some of the world’s largest brands. We combine strategical, creative and tactical services to create innovative consumer experiences both online and offline. Join us in creating unique and engaging pop up concepts for various brands, become one of the best brand ambassadors on the market, develop and operate store concepts or be our next social media expert. WorkShop provides an end-to-end solution, from the initial design concepts to bringing the ideas to life. We all share a passion for pushing the limits within retail and have a culture with a strong sense of community where every voice can be heard.

Learn more about our company at WorkShop and follow us on Facebook, LinkedIn and Instagram!

To apply for this job please visit careers.work-shop.com.

To apply for this job please visit careers.work-shop.com.

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Workshop

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