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    CLG Campus
    CLG Campus
    • Get Started
      • Recommended first 6 things to do
      • Short Video Tours of The CLG Campus (Will need to log in)
      • Recommended Learning Paths
      • Community Hub
      • Register
      • Log In
    • Resource Center
      • Search By Topic
      • Advocacy
      • Customer-Led Groove Podcasts
      • Industry Podcasts
      • Events – Industry Wide
      • Jobs
        • Post a Job
        • Job Dashboard (For Employers)
        • Job Listing
      • Webinar
      • Templates
      • Short How-Tos
      • Presentations
      • Research and Reports
    • Learn
      • CLG Campus Courses
      • Faculty Advisors and Professors
      • Other CMA or CLG Courses
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    Lesson Category: VOC

    Impact of NPS 3.0 on Advocacy Programs (Helen Feber, Managing Partner – Referential)

    Is the Net Promoter Score dead? What Advocacy Programs everywhere can expect and learn from the impact of NPS 3.0. In this session, Helen Feber,…

    Advocating for Customer Advocacy: Get Your Key Players On Board (Heather Pritchett, Director of Customer Voice – OutSystems)

    Whether you are just starting to build an advocacy program, or need some additional muscle to make your existing program more impactful, having buy-in from…

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    Forum Description

    [videopress WjuSDWzK]

    Whether you are just starting to build an advocacy program, or need some additional muscle to make your existing program more impactful, having buy-in from key stakeholders in your org can make a huge difference. This session will share some stories and tips on how to identify and engage stakeholders as well as demonstrate the business value of your programs.

     

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