Alison Bukowski: Where should advocacy sit in your company
Alison and the Base team discuss where Advocacy how where advocacy sits in your organization can impact business outcomes and customer interactions. A Top25 Customer…
Showing results for 'advocacy'
Executive Manager, Customer Advocacy (NPS)
Job Summary Reporting to the Director of Digital and Customer (DDC), the Executive Manager, Customer Advocacy (NPS) is responsible for establishing and leading the Club…
Minimum Viable Advocacy Program (Template)
This template was provided by HubSpot
Level 3 – Customer Advocacy Management & Strategy (Referential)
Level 3 – Customer Advocacy Management & Strategy A critical analysis of the tools and strategies necessary to sustain program performance and promote program growth,…
Advocacy: It’s about the individual and the company (or the account)
Lets talk Customer Advocacy – When it comes to Customer Advocates, we often think about marketing to and partnering with an individual (it is about…
Launching a Customer Advocacy Program: Tone of Voice
By Irwin Hipsman This post covers the plumbing or data integrity of contacts and customers. This is the foundation of your advocacy program. Another set…
Senior Director, Customer Advocacy and Marketing
As the Senior Director, Customer Advocacy & Marketing you are responsible for all things customers – customer advocacy, customer campaigns, and customer community. You’ll architect…
Senior Manager, Community and Customer Advocacy
This is a remote position that could be based anywhere in the United States or Canada. Calix is looking for a Senior Manager, Community and…
Level 1 – Introduction to Customer Advocacy (Referential)
A deep dive into the principles that shape and define every customer advocacy program, this course provides students an opportunity to learn and apply the…
Level 2 – Customer Advocacy Program Delivery Essentials (Referential)
Level 2 – Customer Advocacy Program Delivery Essentials This course delves into the intricacies of effectively managing a sub-team of customer advocacy professionals and overseeing…
Community – Advocacy – Merger of Disciplines (Template)
Link to Community – Advocacy Overlap Slide
Why Customer Marketing & Advocacy Programs Struggle to Scale Effectively
“We’ve got this whole customer marketing & advocacy thing figured out” said very few Customer Marketing & Advocacy practitioners, ever. If you know…
Customer Advocacy Worksheet: Defining Goals (Template)
Here’s a quick video explaining this template.
Customer Advocacy in Practice Certification: Module 1 – Business Impact
CAP certification gives customer marketing & advocacy professionals an edge, with best practices and ideas for next gen advocacy programs. Date and time: Mon, Feb…
Building Customer Advocacy Programs with your Internal Teams
This podcasts is with Nathalie Bar, head of Head of Customer Advocacy and Global Campaigns at Temenos
Global Customer Advocacy Specialist (EMEA/US based)
About the job M-Files is a global leader in information management. The M-Files metadata-driven document management platform enables knowledge workers to instantly find the right information…
