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Must read for anyone who works with ‘groups’ of customers;
“The Art of Gathering is one of the most transformative books I’ve read in years. It has fundamentally changed I how run meetings, attend conferences, and even arrange dinner with friends. Equally important, it has reminded me why people come together in the first place — and why we should treat every gathering as an opportunity to deepen our shared humanity.” —Daniel H. Pink, author of When and Drive
