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    CLG Campus
    CLG Campus
    • Get Started
      • Recommended first 6 things to do
      • Short Video Tours of The CLG Campus (Will need to log in)
      • Recommended Learning Paths
      • Community Hub
      • Register
      • Log In
    • Resource Center
      • Search By Topic
      • Advocacy
      • Customer-Led Groove Podcasts
      • Industry Podcasts
      • Events – Industry Wide
      • Jobs
        • Post a Job
        • Job Dashboard (For Employers)
        • Job Listing
      • Webinar
      • Templates
      • Short How-Tos
      • Presentations
      • Research and Reports
    • Learn
      • CLG Campus Courses
      • Faculty Advisors and Professors
      • Other CMA or CLG Courses
    • Community
      • Discussion Forums

    Global Category: Metrics - Analytics - Dashboards

    Leveraging Data to be more Customer Centric – Allison Hartsoe (Video Interview)

    Linking Online Community to Business Success

    This content was provided by Chris Detzel. This originally appeared at Chris’ website. Online communities are virtual spaces where people can connect, collaborate, and engage with each other.…

    Christopher February 13, 2023

    What Does GA4 Mean for Measuring Community Health?

    Below is the prequel to the upcoming course: Create impactful dashboards that sort out your community data’s firehouse, which is a live course taught by @venialogan…

    Live Workshop: Create impactful dashboards that sort out your community data firehose

    Samantha Venia Logan, online community architect & researcher, offers a hands-on workshop that will show you have to collect and leverage your community data to design…

    Making the business case for Customer Marketing in 2023

    Base webinar with Luis Gonzalez and David Coates

    OKRs – Framework and Example (Template)

    Experiment Plan Template for A/B Testing- Originally From @semanticben (Template)

    Download and make a copy here  This template was provided by Ben Williams

    3 Core Pillars of Customer-Led Growth (Template)

      This is a quick an easy to replicate template for measuring your customer-led growth programs.  

    How to Drive Customer Adoption and Lifetime Value with Account-Based Marketing (Eran Livneh)

    Customer Marketers Focus & Responsibility (Research)

    Marketing. Why TLA are No Longer Enough to Measure Success (Genefa Murphy, PhD)

    Salesforce Annual State of the Industry Marketing Report (Research and Reports)

    Genesys Team Discussion: Customer Engagement & Advocacy Framework (Webinar)

    Customer Advocacy Worksheet: Defining Goals (Template)

    Here’s a quick video explaining this template.  

    Community Dashboard (Template)

    SCORE Prioritization Model (Template)

    Customer-Led Growth Dashboard (Template)

    Community Dashboard Example (Template)

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