Community
Community – Part of Customer-Led Growth Experience
Below is a list of resources to help you design, launch, manage and scale your Online Community
About the Community Hub
Community is a key ingredient to customer-led growth. It entails working closely various members of your ecosystem, leveraging user created content, creating a seamless front-end experience and building out platrfoms that work seamless together.
This part of the CLG Campus provides content for all these areas.
Resources
10 Rules for Successful Communities — An oldie but goodie (Article)
Learning into Education and Community — together (Presentation)
Why a Community-Driven Marketing Strategy Matters – TrustRadius (Webinar)
Checklist for Mid-year Review (Template)
Community End of The Year Review (Template)
Community Frameworks (Templates)
Podcasts
Integrating Community into your customer-led growth strategy with Erica Kuhl
Unlocking customer value with Community with Brian Oblinger
Integrating Community into Marketing Programs with Jordan Scott
The evolution of Community in the last decade with SAP’s Dani Weinstein
Social Currency and Power Distance Dynamics with Samantha Venia Logan
Community and Advocacy Together with Automation Anytwhere’s Kristen Engelhardt
Obsessions Sessions
Navigating the relationship between Community and Advocacy with Slack’s Bridget Heaton
5 key ways to build community relationships with Jeni Asaba
Community and Customer Marketing working together with Gong’s Jane Menyo and Nisha Baxi
Customer Advocacy in the Age of Community and Tik Tok with Automation Anywhere’s Kristen Englehardt