Kristen Engelhardt, SVP Community & Learning at Automation Anywhere and former Salesforce rock star, discusses how Community and Advocacy work together.
In the year 2020, we saw a rapid digital shift. Many brands pivoted towards online communities to stay connected with their customers and build meaningful relationships. And with this, the lens of online communities kept evolving.Communities became an avenue for brands to create intelligent business processes and systems, and provide a safe space for customers to interact. With Web 3.0 coming into the picture, the scope of communities expanded even further, giving birth to the concept of Communities 3.0 future-ready, advanced online communities. At its core, Web 3.0 is an emerging-decentralized ecosystem that is about making more intelligent processes for faster and more efficient online activity. And so, our aim is to bring together community cognoscenti from across the globe, to discuss how community professionals can succeed in the next phase of digital advancement.
To address this and connect you with community enthusiasts from across the globe, we bring to you our virtual conference - Community (re)Focus, 2022, on Wednesday, October 12, 2022, at 9:00 AM PST. With an amazing line-up of experienced speakers, the conference will be packed with riveting conversations between the best and the brightest in the community space.
You can expect to come away with an understanding of:
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