Base Customer Workshop: Launching a Customer Advisory Board with Kalina Bryant
Join us for an amazing hands-on learning opportunity! Customer Advisory Boards (CABs) are a cornerstone program in Customer Marketing, and one that requires planning and…
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Customer Marketing Meetup – Expansion (January Meeting)
Rachel Ward and a group of customer marketers get together to discuss expansion and more. Details here
Practitioner Webinar with Heather Pritchett and the OutSystems Team
Join us for a team-led webinar with the OutSystems Customer Voice team. As you scale, one of the things Customer Marketing practitioners are learning to…
Office Hours for Kristine Kukich’s “Managing a 1 Person Customer Marketing Team” Course
This session will focus on Kristine Kukich's new course: Managing a Customer Marketing Team of 1 20 minute overview of Kristine's course "Managing a Customer…
Office Hours: Building and Maintaining an Effective Community Superuser Program with Khoros’ Larry Imgrund
Larry is a product manager at Khoros. He will discuss how to build, maintain and scale an effective community superuser program. Sign up here (or…
Improv Workshop with Lauren Turner
Improv is so much more than a bunch of goofy people creating theatrical scenes on the fly and (hopefully) eliciting laughter somewhere in the process.…
Creating a Customer Awards Program: Winter Semester 2023 (Professor BT)
Our second cohort for the Creating a Customer Awards Program starts in January 2023. Here are the dates. Course 101: Live Course on February 15th,…
Webinar: The Job is Yours: Gearing Up to Find Your Next Position in Customer Marketing
February 28th @ 8 am PT / 11 am ET Sign up here Work, the workplace, and the workforce have changed, and now is the…
Live Workshop: Create impactful dashboards that sort out your community data firehose
Samantha Venia Logan, online community architect & researcher, offers a hands-on workshop that will show you have to collect and leverage your community data to design…
Qualtrics Customer Experience Confernece
More information here.
AMA – Spring 2023
TBDBack by popular demand - IT'S BACK FOR 2023... AMA USA! The exclusive event for all customer advocacy and reference specialists on March 8-9, 2023.…
Live Course: “So, you want to create an advocacy program?”
With over 15 years of advocacy experience and multiple programs launched across different organizations, Alison Bukowski and Luis González are excited to bring a fresh…